Trade-In Your CPAP & Upgrade to the Latest Device
Get up to RM 1,500 credit when you trade in your old CPAP machine at Medien Malaysia.
Why Choose Medien’s CPAP Trade-In Program?
Cost Savings: Trade in your old or eligible CPAP device and receive a credit you can use toward a new machine — up to RM 1,500 off.
Latest Technology: Upgrade to the newest CPAP models from top brands — better performance, more comfort, improved sleep therapy.
Professional Evaluation: We conduct a full inspection of your device to determine trade-in value.
Flexible Use of Credit: The trade-in credit must be used in the same purchase receipt, maximizing your benefit.
Stackable Offers: Your trade-in discount can be combined with in-store promotions.
Latest Technology: Upgrade to the newest CPAP models from top brands — better performance, more comfort, improved sleep therapy.
Professional Evaluation: We conduct a full inspection of your device to determine trade-in value.
Flexible Use of Credit: The trade-in credit must be used in the same purchase receipt, maximizing your benefit.
Stackable Offers: Your trade-in discount can be combined with in-store promotions.
How the CPAP Trade-In Works
Visit Our Branch
Bring your CPAP machine to any Medien Malaysia outlet.
Inspection & Quotation
Our team will inspect your device (model, condition, functionality) and offer a trade-in value.
Accept & Redeem
If you agree to the quoted value, the credit is applied directly on the same receipt when you buy your new CPAP.
Device Requirements
The device must power on (non-functional units are not accepted).
Bring all accessories, though packaging and consumables (e.g., filters) are not required.
Data & Privacy
Before trade-in: back up your device settings, parameters, and personal data.
Turn-In
Hand over your device at our outlet, and we’ll handle the rest.
Bring your CPAP machine to any Medien Malaysia outlet.
Inspection & Quotation
Our team will inspect your device (model, condition, functionality) and offer a trade-in value.
Accept & Redeem
If you agree to the quoted value, the credit is applied directly on the same receipt when you buy your new CPAP.
Device Requirements
The device must power on (non-functional units are not accepted).
Bring all accessories, though packaging and consumables (e.g., filters) are not required.
Data & Privacy
Before trade-in: back up your device settings, parameters, and personal data.
Turn-In
Hand over your device at our outlet, and we’ll handle the rest.
terms and conditions
- All devices will undergo a thorough inspection before being accepted for trade-in.
- Price for devices will be provided on the crew has perform inspection.
- Trade-in device must be able to be powered on or it will not be accepted.
- Customer may trade in their device to purchase any item from the same products portfolio's device.
- Customers are only required to bring in their device and accessories. The box and consumable item aren’t required.
- No multiple devices are allowed for trade-in to purchase one single item.
- Trade-in is stackable with in-store promotions.
- Medien Malaysia reserves the right to revise the terms and condition at any time without prior notice.
- For more information, kindly seek the help of our customer service personnel at the outlet.
Why Upgrade Your CPAP?
Obstructive Sleep Apnea (OSA) therapy is most effective with reliable, up-to-date devices. Older CPAP machines may lack important features such as:
Auto-adjusting pressure
Smart ramping for comfort
Integrated Bluetooth/Wi-Fi monitoring
Quiet operation
Better data tracking for therapy compliance
Upgrading helps you sleep better, improves treatment adherence, and gives you access to newer innovations in CPAP technology.
Auto-adjusting pressure
Smart ramping for comfort
Integrated Bluetooth/Wi-Fi monitoring
Quiet operation
Better data tracking for therapy compliance
Upgrading helps you sleep better, improves treatment adherence, and gives you access to newer innovations in CPAP technology.
Important Notes Before You Trade-In
Back up your therapy data. Losing settings or mask configuration can impact your comfort with the new machine.
Remove consumables. Take off masks, tubing, filters, water chambers — Medien doesn’t require them, but they must be cleared.
Hardware matters. Devices must power on to be eligible — non-working units risk rejection.
Redeem on the spot. Credit is only valid at the point of purchase; you can’t bank it for later.
Remove consumables. Take off masks, tubing, filters, water chambers — Medien doesn’t require them, but they must be cleared.
Hardware matters. Devices must power on to be eligible — non-working units risk rejection.
Redeem on the spot. Credit is only valid at the point of purchase; you can’t bank it for later.
How to Get Started
Contact Us
Give us a call or drop by one of our branches to begin the trade-in process.
Bring Your Device
When visiting, bring your CPAP machine and any accessories.
Get Your New Device
Choose from our latest CPAP machines — use your trade-in credit to offset the cost.
Enjoy Better Sleep
With your upgraded CPAP, you'll benefit from improved comfort, smarter features, and long-term therapy support.
Give us a call or drop by one of our branches to begin the trade-in process.
Bring Your Device
When visiting, bring your CPAP machine and any accessories.
Get Your New Device
Choose from our latest CPAP machines — use your trade-in credit to offset the cost.
Enjoy Better Sleep
With your upgraded CPAP, you'll benefit from improved comfort, smarter features, and long-term therapy support.
FAQs
Q: Can I trade in any CPAP model?
A: We accept many models, depending on manufacturer, age, condition, and other factors. Please check with our team for eligibility.
Q: Do I need to bring the original box?
A: No — you only need to bring the main device and accessories. Box or consumables (such as filters) are not required.
Q: Can I trade in more than one device?
A: No — the program allows only one device to be traded in per purchase.
Q: How is the trade-in value determined?
A: After inspection, our staff will assess device condition, working status, and model to offer a fair quote.
Q: Is there a risk of losing personal data?
A: Yes. Please back up your settings and therapy data before handing over your device.
A: We accept many models, depending on manufacturer, age, condition, and other factors. Please check with our team for eligibility.
Q: Do I need to bring the original box?
A: No — you only need to bring the main device and accessories. Box or consumables (such as filters) are not required.
Q: Can I trade in more than one device?
A: No — the program allows only one device to be traded in per purchase.
Q: How is the trade-in value determined?
A: After inspection, our staff will assess device condition, working status, and model to offer a fair quote.
Q: Is there a risk of losing personal data?
A: Yes. Please back up your settings and therapy data before handing over your device.
Why Medien is Your Trusted CPAP Partner
Authorized Distributor: Medien Malaysia is an authorized importer and distributor for major brands like Philips Respironics.
Service & Support: We provide in-store assistance, device repair, and sleep diagnostic services.
Convenient Locations: Our outlet are located in key regions including Penang, Kuala Lumpur, Johor, and more.
Flexible Programs: Beyond trade-in, we offer rent-to-own, 0% installment plans, and CPAP trial services.
Service & Support: We provide in-store assistance, device repair, and sleep diagnostic services.
Convenient Locations: Our outlet are located in key regions including Penang, Kuala Lumpur, Johor, and more.
Flexible Programs: Beyond trade-in, we offer rent-to-own, 0% installment plans, and CPAP trial services.
Call to Action
Ready to upgrade?
📞 Call us at +60 3-2770 2781 or drop by our outlet to start your CPAP trade-in journey.
Ready to upgrade?
📞 Call us at +60 3-2770 2781 or drop by our outlet to start your CPAP trade-in journey.
Please contact us for
Trade-In Program Promotion
Trade-In Program Promotion